Corpora policies
Refund policy
Request a full refund within 30 days of a payment for AMP access. Tell us the parent account email and the order or receipt reference. You do not need to explain why.
How to request it
Contact support@corpora.inc. Do not include card numbers or a child’s learning records. We will confirm the request and process an eligible refund to the original payment method. Bank and payment-provider processing times vary.
Access and renewal
Refunded access ends when the refund is processed. Cancel any renewing plan through the parent billing portal to prevent another charge; requesting a refund and cancelling renewal are distinct actions. If you cannot access the portal, tell support to cancel renewal as part of your request.
Education funds
A refund for a program-funded purchase goes back through the original payment route, not to a different personal account. If you paid by card and received reimbursement, inform your program of the refund and follow its reconciliation rules. Program restrictions and applicable consumer rights continue to apply.